Frequently Asked Questions

What other options do you have for payments?

The options we list are the only options available. Any other payment plans must be discussed with SeaWings Travel in advance of booking. Please use the “ask” form to request a time for a phone call. Please contact them before you submit your credit card authorization.

Can I use a gift certificate or gift card to pay for the cruise?

SeaWings Travel is unable to accept payment via gift certificates or gift cards. You may use them once you are on the ship, but they cannot process them for the cruise.

Can I choose where my cabin is located?

Cabins are assigned once full payment has been made.

Can I change the location of my cabin?

I provide SeaWings with all cabin location information. Any requests to change your cabin must be made to me via email.

Can I change roommates?

All roommate information goes through me. If you would like to change roommates, please contact me by email.

What happens if my roommate cancels? Can I still go on the cruise?

If you roommate cancels before final payment, I may be able to find you another roommate. If your roommate cancels after final payment and new roommate cannot be found you may have to cruise as a solo and there may be additional charges associated with that. If you feel there may be a possibility of this happening, please reach out to me as early as possible. Travel insurance could be helpful in these situations.

Can I book directly with the cruise line and still join the group?

No. In order to participate in group activities you must be registered as a member of the Lillified Cruise, and that can only be done by booking through SeaWings Travel Professionals.

Can I book a connecting cabin?

Connecting cabins are extremely limited; to guarantee a connecting cabin (if available) you must pay in full at time of booking. If you choose to make payments, we cannot guarantee any special cabin requests until final payment is made. If a specific location is important, please make full payment upon booking so we can try to accommodate your request.

What if I have a food allergy or need to bring my CPAP machine?

Please note any food allergies, special dietary requirements, or medical devices on the Traveler Information Form and that information will be sent to the cruise line. However, it is also important that you speak to the dining room personnel about any food allergies the day you board the ship.

What if I get married (or divorced) and change my name?

Any changes in your legal name must be communicated to SeaWings Travel as soon as possible. There is usually no ability to change a name on a cruise reservation in the last week before sailing.

Do I have to have a passport to go on this cruise?

A passport with at least 6 months of validity is highly recommended on this cruise; however, there is a possibility of using a government-issued copy of your birth certificate (NOT a hospital-issued) along with a government-issued picture ID. For more information on this, please refer back to the Royal Caribbean Terms & Conditions.

What if I need a flight to Miami?

I recommend that you book flights directly with the airline. This will give you maximum flexibility in managing your air reservation without having to go through a third party.

What if I need a hotel in Miami?

I have information hotels that are close to the port.

How do I get from the airport to the cruise port?

• Shuttle that costs $10-$35/per person.
• Taxi is between $30-$45, depending on traffic.
• Uber/Lyft $22-$35 (but can surge at high demand times)

Best bet: coordinate with fellow travelers to split fares.

Why do you need my credit card information? Can I make my own payments?

As a security measure, SeaWings processes payments on your behalf and will send updated invoices each time a payment is made. Your credit card statement will show a charge from Royal Caribbean, never SeaWings. Clients are not able to make their own payments directly to the Cruise line.

The Credit Card authorization page needs a password, where can I find that?

The password is located on the flyer you received from me. If you cannot locate it, please email me and request a copy.

What if I need to change or update my credit card?

Please fill out a new credit card form (be sure to answer the first question with a “yes”) and submit it at least 10 days prior to the next payment.

What if I changed my mind and want to pay in full after submitting a form to only pay the deposit?

If you are using the same credit card, please use the contact form (below) to let us know and we will send you a new link and the total amount you owe.

Can I make payments?

To enroll in the payment plan, a Credit Card Authorization Form must be completed, allowing SeaWings Travel Professionals to process payments on your behalf.

- Payment Processing: All payments are processed by Royal Caribbean Cruise Line. SeaWings Travel Professionals only facilitate payment submission.

- Credit Card Requirements: Travelers are responsible for ensuring valid credit card details and pre-approving transactions with their bank. If additional authorization is required (e.g., text approvals), arrangements should be made with your bank/credit card provider to avoid delays.

- Repeated payment issues may result in requiring full payment upfront.

When will payments be made?

Payments will be made automatically (without a reminder) on the following days, for the following amounts:

- First Payment: $200 per person due at before 04/20/2026
- Second Payment: $250 per person due 06/25/2026
- Third Payment: $250 per person due 08/24/2026
- Final Payment: $204.05 per person due 11/09/2025
‍ ‍Late Bookings:
Travelers booking after a scheduled payment date using the payment plan must make up missed payments at time of booking.

Can I book a suite or upgrade my cabin?

Yes, however, cabin upgrades are subject to prevailing rates, may have non-refundable terms, and higher deposit amount. You can check rates on Royal Caribbean’s website.

Can I book a solo (triple or quad) cabin?

Solo/triple/quad cabins are limited and subject to Royal Cruise Line’s discretion. Please check with me regarding these type cabins. These cabins may have non-refundable terms and require higher deposit at booking.

Can I add a drink package to my reservation?

Royal Caribbean has a dynamic pricing system for their drink packages. Prices will vary throughout the year. Please check the Royal Caribbean website or App for current pricing. 

Can I pay gratuities directly to the crew instead of prepaying?

Our contract requires prepaid gratuities. However, you can always give additional tips to the crew if you are feeling generous. There will be no refunds for prepaid gratuities.

Do I have to have Travel Insurance? If so, do you offer it?

While travel insurance is recommended, it is not required. Royal Caribbean cruise line offers this insurance and it can be added to your reservation. The cost is $TBA per cabin, and the policy includes both passengers. You will need to discuss with your roommate before adding.
Click here for more information. You can pay for insurance when you add it to your reservation. It must be added before final payment. SeaWings Travel Professionals is not licensed to sell insurance products and cannot discuss terms and conditions of said insurance. Please use the link above for more information.

Will my health insurance cover me while on the cruise?

To be sure, you should call and find out, but generally, no.
Why Trip Insurance Matters — Especially on a Cruise

Cruising takes you far from home… and far from your health insurance network. Trip insurance protects you from unexpected (and expensive) medical emergencies at sea or abroad.

  • Medical care on board isn’t free — and not covered by most health plans, including Medicare.

  • Emergency evacuations can cost $25,000 to $100,000+ — and must often be paid upfront without insurance.

  • Most U.S. health insurance doesn’t work internationally. Trip insurance bridges that gap.

  • Pre-existing conditions? Many policies cover them if purchased early.

  • Can’t travel due to illness? Get reimbursed for non-refundable trip costs.

When will you process my reservations?

Reservations and non-emergency questions are processed Monday-Friday 9 am to 5 pm ET (excluding holidays) in the order that they are received.

What if I have to cancel?

Cruise Fare Refund Schedule:

- Up to 06/25/2026:  - $50 per person cancellation fee
- 06/26/2026–08/24/2026: $100 per person cancellation fee
- 08/25/2026–09/09/2026: $200 per person cancellation fee
- After 09/09/2026–no refund
- Activity Fee:  Non-refundable.

How do I cancel?

Please contact me before cancelling. Cancellation requests must be submitted via theSeaWings Cancellation Form. Requests must be received by 4:00 PM ET; those received after will be processed the next business day.

Royal Caribbean processes refunds and it may take up to 30 business days to see the refund on your credit card statement.

I still have a question.

Please allow up to 5 business days for a response. Our small but dedicated team is currently assisting many clients who are traveling soon, and we prioritize urgent travel needs first.

IMPORTANT: This form goes to SeaWings and is for booking information. If you have a general question about the cruise, please email me. Even if you have another email address for SeaWings, please use this form, or email ask@goseawings.com for booking/payment questions.